Top Rated Flatpack Furniture Delivery & Assembly (Handyman) Service
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Home  /  FAQs


Here are some of our most commonly asked questions.
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How do you charge, hourly or fixed?

We offer a genuine highly competitive fixed prices flatpack assembly service, typically charged on a ‘per item basis’.

Our assemblies are priced considering the essential assembly time required by experienced and professional fitters. We provide a transparent quote, clearly mentioning our charges including any additional cost may occur (i.e. Wall mounting, Parking, London congestion charge etc, if applicable).

No hidden extra charges or unrealistic and confusing all time discount offers!

How do I book an assembly appointment?

Once your flatpacks are delivered or you know the delivery date, then you can fill online booking form, call us or email us.

P.S. A generic flatpack information (i.e sliding Wardrobe with 4 Drawers, 2 drawers and a bed side cabinet) may not be not good enough to get an accurate quote. For us to help you with a fixed price quote, we would like to kindly ask you to provide us complete product details (i.e. retailer name, product name, product web link, quantity etc).

How does your personal shopper service (collection, delivery & assembly) work?

Create a shopping list (inc non-flatpack items) by visiting retailers website and email us.

We will drive to the store, buy the goods on your behalf, and arrange a 'delivery and assembly' service at an agreed time. » More »

How soon can you deliver?

Most collection, delivery and assembly order are done within 2-3 days (except for the weekends), provided the items are available within the selected store.

We deliver 7 days a week, 8:00am - 5:00pm. We provide this flexible service at normal hourly rates.

When can I schedule an assembly appointment?

We provide flat pack furniture delivery and assembly services 7 days a week, 8:00am - 5:00pm.

We can usually arrange a time for assembly within 24hrs (the very next day) at a time that suits you.

How long it takes to build furniture?

The time to build your furniture will depend on the many factors, such as the size of the job, how complicated it is and the available assembly space. » More »

With our vast experience, we have a good concept of the typical time it will take and can give you a reasonable estimate over the phone.

Our fixed quotes do not cater for other miscellaneous labour work (i.e carry boxes upstairs, relocate heavy furniture to make a clear space, or work in confined areas).

How much room do you need to assemble my Flat-pack furniture?

Adequate assembly space is crucial to build any flat pack furniture correctly and professionally.

Small items such as 2 drawer Malm bedside cabinets can usually be assembled in a fairly small area. You may need to consider clearing part of a room to make the necessary free space to assemble large items like Pax sliding Wardrobes. » More »

What Payment options are there?

We accept credit/debit cards, bank transfer, cash & cheque supported by a cheque guarantee card.

Will you remove shoes on carpeted areas?

No. Due to safety reasons, we must wear protective shoes at all times. If you are concerned about keeping your carpet clean, please lay down protective sheets or rugs before our arrival.

We had a new flooring done recently?

Protective sheets must be laid (if you wish to, excluding the stairs), before our team arrives. However we always cover the working area using the packaging provided.

Is it possible to fix my wardrobe or cupboards to the wall?

Yes, for safety reasons it is recommended by many flat pack supplier to fix wardrobe to the wall. We need to have the right fixings and tools for that, so please let us know when you place the order.

We cannot however accept any responsibility for any damage which may be caused. Additional charges & T/C apply.

Can you dismantle, relocate and reassemble my furniture?

Yes. We can help you to relocate your existing furniture to your new home or office. Email us with your enquiry.

Can you dispose my old furniture?

No, we are not a "licensed waste disposal contractor" (see below).

Will the assembler remove the empty packaging?

No, our assembler cannot take the empty packaging with them. They will however break them down and put them out as garbage for you. We will always ensure that the work area is left in a clean and tidy condition after completing your assembly.

All Packaging is customer’s responsibility to recycle and dispose it safely.

Your local council collects waste recycling. » More »

Search your local "licensed waste disposal contractor"

What if I have other questions?

Please call us or e-mail with your enquiry.

logoYour hassle free solution is to call eXpress Wardrobe's professional and experienced fitters to expertly build your flatpack furniture correctly and quickly.